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Faq
You will see the main questions what customer asked, you can send us message when you can not find answer.
Our Certificate
In terms of quality management, all products will be inspected according to the standard

FAQ

  • Q What quality certifications do you have?

    A We have CE,  ISO9001,  EEC  certification for products.
  • Q How long is the delivery period of the product?

    A We can deliver in 30-40 working days. It denpends on your quantity.
  • Q Does your product have warranty service? How long is the warranty period?

    A  One year. If is our problem,we will provide new spare parts and guide you to repair by video.
  • Q If we have some other product requirements that your page don't include, can you help to supply?

    A Yes ,we try our best to offter the product
  • Q How soon we can get email response from your team?

    A When you send your inquiry , we will reply you in 24 hours.
  • Q Where is your loading port?

    A We usually  Load in Ningbo ,our price is FOBningbo .
  • Q Where is your company?

    A Our company loacted in Quzhou city , Zhejiang province.
  • Q When can I get the price?

    A When you send your inquiry , we will reply you in 24 hours.
  • Q What's your payment term?

    A We accept trade assurance,T/T,Paypal,Western Union,Money Gram etc.  Sample order:100% paid in advanced.  Formal order:30%-50% as deposit,balance will be paid before shipment.
  • Q What is your terms of delivery?

    A FOB NINBO
  • Q What about the lead time for mass production?

    A We can deliver in 30-40 working days. It denpends on your quantity.
  • Q Packaging & Shipping?

    A Pack in carton , Shipping:  By air , By sea ,Bay railway ,deponds on your port 
  • Q Is the sample free,and How long can I expect to get the sample?

    A The sample should be paid,  If we have stock , we could finish in 3-5days.
  • Q How can I get a sample to check your quality?

    A We can supply the sample if we have ready parts in stock,we send to you . Then you test the sample.
  • Q Can you do the design for us?

    A Yes , we can
  • Q Are you a manufactuer or trading company?

    A We are manufactuer that have a factory.
  • Q Is it all right to make customer's own brand name?

    A Yes ,we accept  to stick customers's brand.