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Q What quality certifications do you have?
A We have CE, ISO9001, EEC certification for products.
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Q How long is the delivery period of the product?
A We can deliver in 30-40 working days. It denpends on your quantity.
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Q Does your product have warranty service? How long is the warranty period?
A One year. If is our problem,we will provide new spare parts and guide you to repair by video.
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Q If we have some other product requirements that your page don't include, can you help to supply?
A Yes ,we try our best to offter the product
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Q How soon we can get email response from your team?
A When you send your inquiry , we will reply you in 24 hours.
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Q Where is your loading port?
A We usually Load in Ningbo ,our price is FOBningbo .
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Q Where is your company?
A Our company loacted in Quzhou city , Zhejiang province.
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Q When can I get the price?
A When you send your inquiry , we will reply you in 24 hours.
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Q What's your payment term?
A We accept trade assurance,T/T,Paypal,Western Union,Money Gram etc. Sample order:100% paid in advanced. Formal order:30%-50% as deposit,balance will be paid before shipment.
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Q What is your terms of delivery?
A FOB NINBO
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Q What about the lead time for mass production?
A We can deliver in 30-40 working days. It denpends on your quantity.
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Q Packaging & Shipping?
A Pack in carton , Shipping: By air , By sea ,Bay railway ,deponds on your port
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Q Is the sample free,and How long can I expect to get the sample?
A The sample should be paid, If we have stock , we could finish in 3-5days.
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Q How can I get a sample to check your quality?
A We can supply the sample if we have ready parts in stock,we send to you . Then you test the sample.
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Q Can you do the design for us?
A Yes , we can
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Q Are you a manufactuer or trading company?
A We are manufactuer that have a factory.
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Q Is it all right to make customer's own brand name?
A Yes ,we accept to stick customers's brand.