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Faq
You will see the main questions what customer asked, you can send us message when you can not find answer.
Q  Is it all right to make customer's own brand name?
A  Yes ,we accept to stick customers's brand.
Q  Are you a manufactuer or trading company?
A  We are manufactuer that have a factory.
Q  Can you do the design for us?
A  Yes , we can
Q  How can I get a sample to check your quality?
A  We can supply the sample if we have ready parts in stock,we send to you . Then you test the sample.
Q  Is the sample free,and How long can I expect to get the sample?
A  The sample should be paid, If we have stock , we could finish in 3-5days.
Q  Packaging & Shipping?
A  Pack in carton , Shipping: By air , By sea ,Bay railway ,deponds on your port
Q  What about the lead time for mass production?
A  We can deliver in 30-40 working days. It denpends on your quantity.
Q  What is your terms of delivery?
A  FOB NINBO
Q  What's your payment term?
A  We accept trade assurance,T/T,Paypal,Western Union,Money Gram etc. Sample order:100% paid in advanced. Formal order:30%-50% as deposit,balance will be paid before shipment.
Q  When can I get the price?
A  When you send your inquiry , we will reply you in 24 hours.
Q  Where is your company?
A  Our company loacted in Quzhou city , Zhejiang province.
Q  Where is your loading port?
A  We usually Load in Ningbo ,our price is FOBningbo .
Q  How soon we can get email response from your team?
A  When you send your inquiry , we will reply you in 24 hours.
Q  If we have some other product requirements that your page don't include, can you help to supply?
A  Yes ,we try our best to offter the product
Q  Does your product have warranty service? How long is the warranty period?
A  One year. If is our problem,we will provide new spare parts and guide you to repair by video.
Our Certificate
In terms of quality management, all products will be inspected according to the standard
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CONTACT US
Add : NO.11.DongGang six Road,Kecheng District,QuZhou City,ZheJiang Province ,China.
Tel : +86 15372729828
Fax : +86 05708878107
E-mail :  crystal@cn-ebikes.com
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