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Home » Faq
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Home » Faq
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Faq
You will see the main questions what customer asked, you can send us message when you can not find answer.
Q Is it all right to make customer's own brand name?
A Yes ,we accept to stick customers's brand.
Q Are you a manufactuer or trading company?
A We are manufactuer that have a factory.
Q Can you do the design for us?
A Yes , we can
Q How can I get a sample to check your quality?
A We can supply the sample if we have ready parts in stock,we send to you . Then you test the sample.
Q Is the sample free，and How long can I expect to get the sample?
A The sample should be paid, If we have stock , we could finish in 3-5days.
Q Packaging & Shipping?
A Pack in carton , Shipping: By air , By sea ,Bay railway ,deponds on your port
Q What about the lead time for mass production?
A We can deliver in 30-40 working days. It denpends on your quantity.
Q What is your terms of delivery?
A FOB NINBO
Q What's your payment term?
A We accept trade assurance,T/T,Paypal,Western Union,Money Gram etc. Sample order:100% paid in advanced. Formal order:30%-50% as deposit,balance will be paid before shipment.
Q When can I get the price?
A When you send your inquiry , we will reply you in 24 hours.
Q Where is your company?
A Our company loacted in Quzhou city , Zhejiang province.
Q Where is your loading port?
A We usually Load in Ningbo ,our price is FOBningbo .
Q How soon we can get email response from your team?
A When you send your inquiry , we will reply you in 24 hours.
Q If we have some other product requirements that your page don't include, can you help to supply?
A Yes ,we try our best to offter the product
Q Does your product have warranty service? How long is the warranty period?
A One year. If is our problem,we will provide new spare parts and guide you to repair by video.
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Our Certificate
In terms of quality management, all products will be inspected according to the standard
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CONTACT US
Add : NO.11.DongGang six Road,Kecheng District,QuZhou City,ZheJiang Province ,China.
Tel : +86 15372729828 Fax : +86 05708878107 E-mail : crystal@cn-ebikes.com |
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